UKResolution, a new and innovative workplace relations and dispute resolution service, officially launched this week, offering essential support for small and medium-sized businesses (SMEs) dealing with a variety of workplace issues. These issues include disputes, conduct concerns, capability challenges, and employee conflicts. By providing SMEs with a people-first approach, UKResolution helps businesses resolve conflict effectively, streamline HR processes, and build a thriving and inclusive workplace culture.
A Fresh Approach to Workplace Conflict
The service, founded by David Liddle, a renowned global expert in conflict management and workplace culture, is backed by the global consultancy, the TCM Group. This strategic partnership arrives at a critical time when recent changes in UK employment laws put increased emphasis on employee rights, equality, and fair treatment. SMEs are now facing growing challenges to create workplaces that are both respectful and resilient while complying with these evolving regulations.
David Liddle believes that the current shift in workplace dynamics presents a unique opportunity for SMEs to design workplaces that foster positive relationships, clear communication, and collaboration. “With UKResolution, we are enabling SMEs to place people, purpose, and values at the core of their operations,” Liddle commented. “Small businesses often want to build supportive, positive cultures but lack the resources or expertise to effectively manage complex disputes. The traditional dispute resolution framework in the UK is outdated, relying too heavily on formal and legal processes, which are ill-suited to modern workplaces. We are here to help businesses develop fair and inclusive workplaces while allowing them to focus on their core objectives.”
Comprehensive Solutions for SMEs
For SMEs that struggle to establish their own internal conflict resolution systems, UKResolution offers an outsourced solution known as the UK Resolution Support Plan. This all-encompassing plan is designed to provide a comprehensive range of services to help business owners and leaders address conflicts, manage workplace issues, and promote employee wellbeing. The plan includes:
- 24-Hour Employment Advice Helpline: The National Resolution Centre can be contacted at 0800 059 0595 for immediate support.
- Expert Employment Law Advice: SMEs receive access to professional guidance on legal matters concerning employment disputes and workplace issues.
- Mediation, Conciliation, Investigation, and Coaching Services: UKResolution offers both on-demand and retained services for resolving disputes.
- Comprehensive Training and Support: SME leaders can access training resources that help them manage people issues and workplace challenges.
- Resolution Reviews and Cultural Audits: UKResolution provides thorough reviews and audits to evaluate and enhance workplace cultures.
- Integration of TCM’s Multi-Award-Winning Resolution Framework™: The framework provides a structured approach to conflict management and resolution.
Supporting SME Growth and Employee Wellbeing
UKResolution’s comprehensive services aim to transform how SMEs manage conflicts and disputes in the workplace. By providing business owners and leaders with expert guidance and tools, the service helps create workplaces where employees feel valued, supported, and motivated. This results in long-term positive change and a more productive, harmonious work environment.
David Liddle added, “The new employment regulations present SMEs with a unique opportunity to build effective, positive workplace cultures. With UKResolution’s support, companies can avoid the time drain caused by complex disputes and instead focus on fostering an environment where employees thrive.”
Empowering SMEs to Succeed
With its people-first approach, UKResolution enables SMEs to develop and maintain workplaces where both employees and businesses flourish. By offering expert support and comprehensive conflict management solutions, UKResolution helps businesses create thriving cultures, resolve disputes efficiently, and build a solid foundation for long-term success.