A Hands-On Tool Shopping Experience Like Never Before
ITS, a leading tool retailer, has relocated and expanded its Harlow store to introduce an entirely new “Shop-in-Shop” retail experience. Now based at DC One, Edinburgh Way, Harlow, this larger, state-of-the-art location is designed to revolutionise the way professionals and DIY enthusiasts shop for tools.
Unlike traditional trade counters, the new ITS Harlow store allows customers to see, touch, and test over 6,000 products before purchasing, making it one of the most interactive tool shopping destinations in the UK.
Bigger Space, Better Shopping
The expanded store features dedicated brand zones for industry-leading manufacturers such as DeWalt, Makita, Milwaukee, Festool, Bosch, and more. Each section provides a focused, hands-on experience, allowing customers to explore top-of-the-line products in their own unique spaces.
With a much larger retail floor area, customers can browse an extensive selection of:
Power tools & hand tools Workwear & PPE Garden tools & site equipment Fixings, accessories & storage solutions Ladders & much more
Whether you’re a trade professional in need of high-performance tools or a DIY enthusiast tackling your next project, the ITS Harlow store has everything you need—all available in-store with expert advice on hand.
Unmatched Stock Availability
A major advantage of the new Harlow store is its integration into ITS’s main distribution centre. This means incredible stock availability, ensuring customers rarely leave empty-handed. The extensive stock levels significantly reduce the chances of items being out of stock, providing visitors with a seamless shopping experience.
“We’ve designed this store to be more than just a bigger space—it’s a whole new way to shop for tools,” says Paul Hubbard, Director at ITS. “With dedicated areas for top brands, expert advice, and direct access to our distribution centre, customers can expect an unmatched shopping experience.”
For professionals, time is money, and delays in securing essential tools can disrupt projects. The expanded ITS store eliminates wait times, allowing tradespeople to find what they need, when they need it, and keep their jobs moving efficiently.
Driving Local Growth & Job Creation
ITS’s expansion in Harlow is not just about a bigger store it’s also about investment in the local economy. With strong company growth, ITS is actively hiring across multiple departments, including retail, marketing, warehousing, and buying. This expansion reflects the company’s commitment to job creation and customer service excellence.
Additionally, ITS continues to support the local trades and construction industry by ensuring the latest tools, accessories, and safety gear are always available. Customers can rely on the store not only for purchasing products but also for expert guidance and product demonstrations that help them make the best choices for their needs.
The new store layout also enhances customer engagement by offering hands-on demonstrations and product trials, allowing shoppers to experience the latest innovations in power tools, accessories, and site equipment before committing to a purchase.
Visit the New ITS Harlow Store
The newly expanded ITS store is now open seven days a week at:
DC One, Edinburgh Way, Harlow, CM20 2BN
Opening Hours: Monday – Friday: 7am – 8pm Saturday: 8am – 5pm Sunday: 10am – 4pm